Privacy Policy

We collect information you provide directly to us when you use our services, contact us, or engage with our website. The types of information we may collect include:

• Personal identification information (name, email address, phone number, company details)
• Project requirements and technical specifications you share with us
• Communication records including emails, messages, and meeting notes
• Website usage data through analytics tools and cookies
• Payment information processed through secure third-party payment processors
• Professional background and business information relevant to project requirements

We use the collected information for legitimate business purposes including:

• Providing and improving our IT consulting and software development services
• Responding to your inquiries, requests, and providing customer support
• Communicating about projects, sending updates, and service-related information
• Processing payments and maintaining accurate financial records
• Analyzing website usage to improve user experience and service offerings
• Complying with legal obligations and regulatory requirements
• Marketing our services (with your consent) and sharing relevant industry insights

We are committed to protecting your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent for specific purposes such as project collaboration
• To trusted service providers who assist in operating our business (hosting, analytics, payment processing)
• When required by law, court order, or government regulations
• To protect our rights, property, or safety, or that of our clients or others
• In connection with a business transfer, merger, or acquisition (with prior notice)
• With professional advisors (lawyers, accountants) bound by confidentiality agreements

We implement comprehensive security measures to protect your personal information:

• Industry-standard encryption for data transmission and storage
• Secure servers with regular security updates and monitoring
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• Secure backup procedures and disaster recovery plans
• Employee training on data protection and privacy best practices
• Compliance with applicable data protection regulations and industry standards

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy:

• Active client data is retained throughout the duration of our business relationship
• Project-related information is kept for 7 years for legal and business purposes
• Communication records are maintained for 3 years from the last interaction
• Website analytics data is retained for 2 years for performance analysis
• Payment and financial records are kept as required by tax and accounting regulations
• Marketing data is retained until you opt out or request deletion
• Legal obligations may require longer retention periods for certain information

You have several rights regarding your personal information that we collect and process:

• Right to access: Request copies of your personal information we hold
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information under certain circumstances
• Right to restrict processing: Limit how we use your personal information
• Right to data portability: Receive your personal information in a structured, commonly used format
• Right to object: Object to processing of your personal information for specific purposes
• Right to withdraw consent: Withdraw consent for processing where consent was the legal basis

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential cookies necessary for website functionality and security
• Analytics cookies to understand how visitors interact with our website
• Performance cookies to monitor website speed and optimization
• Preference cookies to remember your settings and customizations
• Marketing cookies to deliver relevant advertisements (with your consent)
• Third-party cookies from integrated services (Google Analytics, social media)
• You can control cookie preferences through your browser settings

We work with trusted third-party service providers who may have access to your information:

• Cloud hosting providers (AWS, Google Cloud) for secure data storage
• Email service providers for communication and marketing
• Analytics services (Google Analytics) for website performance monitoring
• Payment processors (Stripe, PayPal) for secure payment handling
• Customer relationship management (CRM) systems for client management
• Project management tools for collaboration and workflow management
• All third-party providers are contractually bound to protect your information

As part of our global operations, your information may be transferred and processed in different countries:

• Primary data processing occurs in India where our main operations are based
• Some third-party services may process data in other countries (US, EU)
• We ensure adequate protection through contractual safeguards and compliance frameworks
• Data transfers comply with applicable international data protection laws
• We maintain the same level of protection regardless of processing location
• Clients will be notified of any significant changes to data processing locations

We are committed to protecting the privacy of children and do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from someone under 18, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the following information:

• Email: jshalu1719@gmail.com for privacy-specific inquiries
• Phone: +91 123 456 7890 during business hours (9 AM - 6 PM IST)
• Address: Jaipur, Rajasthan, India (detailed address available upon request)
• Response time: We aim to respond to all privacy inquiries within 72 hours
• Data protection officer available for complex privacy matters
• Complaint procedure: Contact us first; you may also contact regulatory authorities

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

• We will post the updated policy on our website with a new "last updated" date
• Significant changes will be communicated via email to registered users
• We will provide a summary of key changes for easy understanding
• Your continued use of our services after changes constitutes acceptance
• For material changes affecting your rights, we may require explicit consent
• Previous versions of the policy will be archived and available upon request